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How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Using powerful performance-improvement tools, this sterile processing UBT at West Los Angeles Medical Center virtually eliminates errors instrument trays that can delay surgeries and cause disruption for staff and patients.
Practical tips from successful KP managers for engaging with frontline employees.
These step-by-step instructions and template will walk you through using a fishbone diagram to determine the root causes for problems in a system.
Step-by-step instructions on using the 6S process to eliminate clutter and unnecessary supplies and organize your workplace.
UFCW Local 1996 Business Agent Louise Dempsey discusses what it's like to be a union activist in the South at Kaiser Permanente.
Two Northern California teams discover that to create an environment where people feel free to speak up, a good system is required as well as courageous leaders. From the Spring 2013 Hank.
This poster lists 10 steps to great huddles.
"To Speak or Not to Speak" is the focus of this cartoon from the Spring 2013 Hank.
Open communication leads to better patient outcomes and a more engaged workforce, and there are surefire ways to build a culture where people feel free to raise concerns. From the Spring 2013 Hank.
Have some fun—and reinforce the importance of speaking up—by using this "Hank lib" at your team meeting. From the Spring 2013 Hank.