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Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Have some fun--and reinforce the importance of giving members a warm greeting--by using this "Hank lib" at your team meeting. From the Summer 2013 Hank.
Use this crossword from the Summer 2013 Hank to provide some variety in your next meeting.
Explaining changes ahead of time, enlisting support from your team and celebrating success are just a few ideas of how to manage changes, big and small.
Without understanding the basics, it’s hard to explain how things work. Here are some key terms to know as you navigate the world of health care reform.
Kaiser Permanente's unique approach to workforce development is featured in a commentary in the Journal of the American Academy of Physician Assistants.
Best practices for eliminating patient-lifting and other workplace injuries by building safety into everyday work processes, from the Antioch Imaging Services team in Northern California.
This poster, from the July/August 2013 Bulletin Board Packet, provides tips to help your team create a workplace culture where employees feel free to raise concerns.
Learn how Riverside Medical Center reduced its workplace injury rate to an all-time low in 2012.
Physicians pitch in to help short-staffed nurses clear the electronic inbox in KP HealthConnect.
Using powerful performance-improvement tools, this sterile processing UBT at West Los Angeles Medical Center virtually eliminates errors instrument trays that can delay surgeries and cause disruption for staff and patients.
