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Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Kaiser Permanente Medical Assistant Sandra Da Rocha overcomes her fear of taking university-level courses — and using a computer — and signs up for online courses available to union-represented employees through the Ben Hudnall Memorial Trust.
How did one UBT in Georgia zoom from Level 1 to Level 4 in just 10 months? Get some strategic tips on moving up the Path to Performance quickly and building a strong team.
Wondering if your improvements have any dollar signs attached to them? Learn some tips for jump-starting your team's thinking about the financial benefits of performance improvement.
Oncology unit-based team pays attention when it uses which tubing--and saves $25,000 a year.
This poster, which appears in the March/April 2014 Bulletin Board Packet, features a Mid-Atlantic States team that improved service and captured lost revenue.
This poster, which appears in the March/April 2014 bulletin board packet, features a Northwest team that has improved lab turnaround times.
Armed with data and a method for change, the Santa Clara Women's Clinic UBT significantly reduced lab specimen errors that plagued their department. This short video tells their story of sustaining change.
A Radiation Oncology UBT harnesses the power of the Proactive Office Encounter to ensure its patients get needed screenings.
In this era of health care reform, Medical Group Administrator Deborah Royalty stresses the critical role of unit-based teams and their sponsors in Kaiser Permanente's success.
Members of the Phlebotomy unit-based team at the Rockwood Medical Offices in Oregon share how they are motivating each other to get healthy—and the impact it has had on their customer service scores.