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Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Armed with data and a method for change, the Santa Clara Women's Clinic UBT significantly reduced lab specimen errors that plagued their department. This short video tells their story of sustaining change.
A Radiation Oncology UBT harnesses the power of the Proactive Office Encounter to ensure its patients get needed screenings.
In this era of health care reform, Medical Group Administrator Deborah Royalty stresses the critical role of unit-based teams and their sponsors in Kaiser Permanente's success.
Members of the Phlebotomy unit-based team at the Rockwood Medical Offices in Oregon share how they are motivating each other to get healthy—and the impact it has had on their customer service scores.
This short video shows Kaiser Permanente employees at a business office in Walnut Creek, Calif. take an Instant Recess® dance break every morning—almost without fail—in the parking lot.
Maureen Fox, an RN and improvement adviser in the Northwest, shares the inspirational story of how she transformed her health—and her life.
Even though hay fever is their specialty, the members of this South San Francisco allergy team helped ensure their patients were up to date on their cancer screenings using simple laminated cards and a script.
This checklist identifies factors that play an important role in helping teams sustain the changes of their performance improvement projects. Use these questions to spark discussion.
Use this word search to unlock key words and phrases that describe a busy workplace—and what to do when you feel like you're juggling. From the Winter 2014 Hank.
The team on the 2-South Med-Surg unit at Sunnyside Hospital shines. Patient satisfaction scores have climbed over time as a result of numerous tests of change. Watch this short video to find out how a once-troubled department turned its culture around to sustain high performance.
