Portraits of Partnership

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Humans of Partnership:

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Initially, I was hesitant to receive the COVID-19 vaccine, but once I educated myself about mRNA vaccines and realized that the science was not new, I felt better. Trust the science. We’ve lost so many people to this awful disease, and vaccinations can help end it sooner. As a physician, I feel I have a duty to stop the pandemic by getting vaccinated and doing everything I can to stay healthy to care for others. I haven’t been able to see my mother and other older family members, and I really miss them. My mother is scheduled to have a vaccine, and hopefully, we will be able to see each other soon. We can all do our part to end the pandemic.

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Humans of Partnership:

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When I was asked if I wanted the COVID-19 vaccine, I didn’t hesitate. I got the shot because I needed to protect my family. I live with my mother and my grandmother, who is 96. Since the pandemic hit, I haven’t hugged or kissed my grandmother. Even though all of us will soon be vaccinated, we’re still going to wear our masks. It’s a little bit of insurance that’s going to protect us in the long run.

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Humans of Partnership:

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My primary role is patient-­facing. After George Floyd’s murder, I felt a greater responsibility for communicating with our staff. Our diversity and inclusion team did a 3-part series with Black employees about our experiences with discrimination. We did another one on privilege and allyship. I spoke about privilege. I thought, ‘Let's throw a monkey wrench into this discussion. Let’s take a different angle when we talk about privilege — let’s go beyond the concept of race.’ The greatest privilege is to be well-loved, to love and to add love in spaces where love has been absent.

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Humans of Partnership:

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When I was approached in 2011 to provide case management services for Gender Health, I was open to it. It was a new service for our region that really aligned with my belief system. Gender Health is a department that provides services to our transgender, gender-diverse and nonbinary members. Every patient deserves access to respectful and affirming care. We receive about 100 new referrals a month. My role is to help folks receive the health care they need. When patients have to repeat their story multiple times and deal with the bias and discrimination of people who are not aware or educated about this patient group, it’s devastating. It’s been heartbreaking to hear people’s stories and struggles, but heartwarming when I know I’ve helped a patient. One day gender diversity will not only be respected, but celebrated in the way it’s deserved.

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Humans of Partnership:

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We can sit in the boardroom and dictate projects, but to be really transformative we need to talk to the people that do the work. We need to remove barriers. We all have a call to action: to share tests of change, reduce waste, improve quality and service, and identify barriers to spread those findings. Working in partnership is not extra work, it’s how we do work.

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