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Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
This poster provides four tips for working safely and protecting our members.
This poster offers advice from a performance improvement labor partner about mastering small tests of change.
Single PowerPoint slide showing how PT/OT team in the Northwest improved its work process to spend more time with patients.
This check-in card can be given to members headed to the pharmacy as a reminder to check in with the clerk.
Use these links to access four two-sided member check-in cards.
This check-in card can be given to members headed to Radiology as a reminder to check in with the receptionist at the front desk.
This check-in card can be given to members headed to the laboratory as a reminder to check in with the receptionist.
This check-in card can be given to members who have had an in-office biopsy as a reminder to check in with the receptionist to see whether they have a co-payment.
This poster highlights a team that reduced patient wait times by having medical assistants take patient vitals—a job that LPNs used to handle exclusively.
This poster features advice from a physician leader about overcoming resistance to change.
