TOOLS
Southern California Attendance Program Standard
Format:
PDF
Size:
8.5"x11"
Intended audience:
Frontline employees, managers and teams
Best used:
Use this tool to learn about the Southern California Attendance Program Standard.
This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Format:
PDF
Size:
8.5"x11"
Intended audience:
Frontline employees, managers and teams
Best used:
Use this tool to learn about the Southern California Attendance Program Standard.
Unit-based teams encourage employees to make wise use of the National Agreement's sick-leave provisions, which help ensure that individuals have income in the event of a long-term illness or disability. Absences can also create hardship on other employees and affect member service and care. Here are some tips for improving attendance in your department:
Want to take your team to the next level? Make good things happen for yourself, your co-workers and your members and patients? Collaboration is one of the four critical skills needed to meet future challenges with ease. Use these 12 team-building tips to make every month count.
Celebrate your team’s successes and acknowledge — even celebrate — failures. Failures are great opportunities for learning if you focus on where the process (not the person) needs improvement. After each test of change, recognize and reward contributing team members at huddles and meetings. Use small wins to keep the momentum going.
Help employees track their sick days and time off by printing out and distributing our colorful, always popular attendance calendar.
Learn your department’s budget as a team and get everyone’s ideas on how to reduce costs. Sign up for a business literacy training.
Document your team’s work regularly, accurately and concisely in UBT Tracker. It will let others see and learn from your team’s accomplishments.
Ask for help or call a stop to the work when you see an imminent danger or need help to safely complete a task. Then look for system improvements and root causes of problems — ask not just what happened, but why.
Rotate responsibilities for leading meetings and managing improvement projects among all team members. This will build your team’s skills and strengths.
Huddle daily. It works. Watch the video “Huddle Power” and use the tools there to get you started huddling with your team.
Become supply savvy. Make a full assessment of supplies — track inventory, tidy up storage areas and streamline ordering. Simple changes can save thousands of dollars. Download our 6S tool to make this work a snap.
Perform a waste walk. Impartially observe a work area or work process to identify waste or inefficiency. Get walking with our online Waste Walk toolkit.
Go paperless. Don’t print out agendas and documents. Send them out via email or use a projector instead.
Help patients sign up on kp.org. Remind them they can securely view their medical records and most lab results, email their doctors, schedule appointments and refill prescriptions online. Bonus tip: Encourage tech-savvy members to download the kp.org app so they can access these features on their phones. Check out how one team got 90 percent of its patients signed up.
Did something work for your team? Spread the word to others. Need inspiration for your next improvement project? Look for other teams that have succeeded. Work with your UBT consultant or union partnership representative to spread your successes. Visit our Team-Tested Practices section to get ideas you can try with your team!
Key accomplishments
Going forward
Key accomplishments
Going forward
Key accomplishments
Going forward
Key accomplishments
Going forward
Key accomplishments
Going forward
What can your team do to reward and recognize one another?
What can your team do to reward and recognize one another?
What can your team do to ensure employees know about the benefits and policies that affect them?
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicians
Best used:
Use this Hank Lib, which features a few sentences about planning for time off, to break up a team meeting with some fun.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicians
Best used:
To provide some variety and fun at a team meeting. This word scramble underscores concepts about attendance.
Format:
Excel spreadsheet (can be filled in online)
Size:
8.5" x 11"
Intended audience:
UBT members, co-leads, managers, sponsors
Best used:
Use this spreadsheet to find your team's attendance weeknesses and then set and test improvement goal(s).