Videos
Let's Try Something Different
(2:15)
See how a free to speak culture at the Sacramento pharmacies helped unit-based team members reduce wait times.
Produced by Kellie Applen.
Shot and edited by CrushPix Video Production Company.
This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
(2:15)
See how a free to speak culture at the Sacramento pharmacies helped unit-based team members reduce wait times.
Produced by Kellie Applen.
Shot and edited by CrushPix Video Production Company.
(1:58)
See how anesthesiologists, nurse anesthetists and surgeons at the Fontana and Ontario medical centers worked with their UBT to improve communication, patient care, and Operating Room start times.
Produced by Sherry Crosby. Video and photography by Beverly White and Laura Morton. Edited by Sherry Crosby and Kellie Applen.
(1:42)
A Physical Therapy unit-based team discovers the power that comes from engaging every team member.
What can your team do to work with other UBTs so you can both improve? What additional training could your team benefit from?
What can your team do to make sure it's using the right supplies for the job? What else could your team do to keep KP affordable for patients and members?
What can your team do to welcome new members to KP?
What can your team do to reach out to patients? And how could your team work with other teams to improve service?
What can your team do to identify where things "fall through the cracks"? What else could your team do to put the patient at the center?
What can your team do to reduce unneeded variation? And what can your team do to work with other teams to improve service?
What can your team do to encourage patients and members to sign up on kp.org?