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Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

Learn how to use the LMP website:

High-Performing Teams

DETAIL
Helps UBT co-leads and sponsors evaluate their teams
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Old Behaviors Versus New Behaviors

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A tool for Union members, managers and physicians
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Poster: In All You Do, Do No Harm

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Simple ways to keep patients safe.
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Poster: On Small Tests of Change

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Making change, one step at a time.
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Slide: Squeezing Out Wasted Time

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A Northwest PT/OT team finds more time for patients.
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Check-in Card: Laboratory

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Card for patients who need to visit the laboratory.
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Member Check-in Cards

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These can help our members get where they need to go.
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Check-in Card: Biopsy

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Card for patients after a biopsy has been performed.
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Check-in Card: Radiology

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Give this card to members heading to Radiology.
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Check-in Card: Pharmacy

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Remind members to visit the pharmacy to fill prescriptions.
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Poster: Overcoming Resistance to Change

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Wise words from a UBT labor co-lead.
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Overcoming Resistance to Change

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Advice from a physician leader
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Poster: Cutting Costs, Clutter in the OR

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Unit-based team saves money with supply room reorganization.
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Poster: Creative Use of Closet Space Speeds Service

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Radiology team converts closet into dressing room.
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Poster: Slashing Patient Wait Times

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Team assigns patient vitals to medical assistants.
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Successful Practices for Round-the-Clock UBTs

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How to make your team run more smoothly
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All in a Day's Work: Transforming KP

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Bottom up, top down and inside out—transforming KP.
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Poster: On Courage and Leadership

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Become a great leader by being courageous.
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Poster: Teamwork Gets More Kids Vaccinated

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Pediatrics team ups vaccine rates in exam room.
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AIDET Communication Model

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Improve member-patient and staff satisfaction.
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Healthy Meeting Essentials Guide

DETAIL
Better eating equals better meeting. 
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Study of KP's High-Performing Unit-Based Teams

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Learn the five key elements to UBT performance.
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NICU Teaching Points

DETAIL
Improve parental understanding and service scores
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Cartoon: Driving Performance

DETAIL
Tickle your funny bone.
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