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Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Hawaii UBT Cuts Costs, Clutter

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Ambulatory surgery recovery team improves OR efficiency
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Meeting Logistics

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Just the nuts and bolts: Phone jacks, flip charts, markers.
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Sample Meeting Evaluation Plus Delta

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Find out what worked well—and what didn't go so well.
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Value Compass Worksheet

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Use the Value Compass to guide your way.
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Meeting Planning

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Find greater efficiency by following these planning tips.
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Working Styles

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Answer 5 quick questions to gain insight, build teamwork.
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SBAR Communication Technique

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A structured technique for organizing important information
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Recognition Questionnaire

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UBT co-leads learn to recognize performance improvement work
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Communication Stakeholder Summary for UBTs

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Keep everyone in the loop with this summary.
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Poster: 8 Great Tips for Getting More People Involved

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Say it, share it, show it — engage your team!
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Critical Coaching Skills

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Coaching for coaches.
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UBT Kickoff Meeting

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Key agenda elements for UBT co-leads.
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Meeting Notes Template

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Use this template to make taking meeting minutes a breeze.
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Planning and Conducting the First Meeting

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Co-leads: Get your plan on!
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PDSA Project Map

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Get your team on the same page using this tool.
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UBT Performance Tracking Tool

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Track your performance with this worksheet.
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Data Collection Planning Tool

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Know and collect your numbers.
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Checklist: Four Phases of a Meeting

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How to plan, open, run and close your meeting.
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Leadership Success Factors

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Define your leadership gains.
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How Co-leads Help Their Teams Manage Change

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Form: Identify a stakeholder's readiness for change.
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Feedback Conversation

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Get the lowdown on feedback and next steps.
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UBT Consultant/Advisor Support Evaluation

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A tool for UBT co-leads
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Agenda Planning Template

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Co-leads can plan ahead to ensure a productive meeting.
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On-Boarding New Manager Co-Leads

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New co-leads won't want to miss this tool!
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