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Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Pathways to Partnership (report)

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All in a Day's Work: Why Be Afraid of Numbers?

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Numbers—like words—tell stories.
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Tips for Finding, Creating and Using Metrics

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A performance improvement tool for teams.
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All in a Day's Work: Working in Partnership

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Grab your partner...no matter your backgrounds.
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What Makes a Goal SMART?

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Meet your team's goal on SMART goals!
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UBT Meeting Report-Out

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Capture feedback and report meeting outcomes to your team.
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Poster: Neonatal Unit's Three C's for Outstanding Service

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Team increases patients' desire to return for next birth.
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Powerpoint: Neonatal Unit's "3 C's" for Outstanding Service

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Understanding and easing pain for babies and families
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Poster: When KP Does Well, We All Do Well

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October is Open Enrollment time. Help KP grow!
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Powerpoint: Easing the Pain for Babies and Families

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Neonatal Intensive Care Unit discusses pain management
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Redwood City UBT Improves Phone Service

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Oncology team answers phone need.
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Poster: Wait Times Irritating Members?

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A surgery team finds a way to make waiting less painful.
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Essentials for Successful Team Sponsorship

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Five essential activities for every sponsor.
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UBT Goals Worksheet

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Track team progress against regional goals
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Six Questions Every Sponsor Should Ask

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Tips to better understand and respond to teams' needs.
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All in a Day's Work: Patient Safety

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A lighthearted look at patient safety.
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Worksheet: Team Trust Assessment

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Trust and confidence within the UBT.
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PDSA Cycle Progress Sheet

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How's your testing going?
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3 RIM Questions for Success

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Help members identify their improvement work goals.
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Using the UBT Charter

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This template helps lay the foundation for a UBT's work.
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Colorado UBT Reduces Wait Times

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Shifting duties can cut wait times.
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Daily Huddles

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Help for daily huddles. 
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Hawaii UBT Cuts Costs, Clutter

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Ambulatory surgery recovery team improves OR efficiency
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Meeting Logistics

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Just the nuts and bolts: Phone jacks, flip charts, markers.
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