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Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
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Flower Power Reduces Injuries
This team reduced the risk of trips and falls by identifying the safest spot for rolling chairs in exam rooms.
- Keeping workers safe and healthy means they can be there for their patients, families and communities.
- Placing a flower-shaped decal on the floor to indicate where to place rolling chairs in exam rooms
UBT Solves Overtime Dilemma
This inpatient nursing team decreased overtime costs by improving change-of-shift communication.
- Reducing overtime costs keeps Kaiser Permanente affordable for our members and leads to workflow efficiencies that enhance patient care.
- Standardizing change-of-shift communication
Fully Stocked for Less Money
This team is saving thousands of dollars by using computer spreadsheets to track inventory and reduce waste.
- Efficient inventory process saves money and reduces frustration.
- Creating electronic record-keeping system
Questionnaire Shaves Wait Time
Patient wait times after gastrointestinal procedure reduced 18 minutes.
- From feelings of frustration and disrespect to increased risk of infection, making patients wait has negative outcomes.
- Create a questionnaire to hand patients at check-in, and train staff on new process.
A Drop in Patient-Lifting Injuries
No staff injuries related to patient handling for 140 days thanks to signs, better communication.
- Absences, stress and worker’s compensation claims decreased when patient-handling injuries were reduced to zero in 140 days, down from two to four per quarter.
- Used signs to visually remind to nurses and other staff about the importance of working safely.