This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Format:
PPT
Size:
19 slides
Intended audience:
Unit-based teams with Coalition-represented workers
Best used:
Use this slideshow, packed with tips and tools, to understand Coalition PSP goals and metrics for plan years, 2024 to 2027.
Format:
PPT
Size:
13 slides (executive summary)
70 slides (full report)
Intended audience:
Anyone with an interest in keeping Kaiser Permanente affordable and competitive
Best used:
See how Alliance-represented workers, with managers and physicians, saved more than $114 million while improving quality, service and access for our members and patients. Click the buttons at right to download the executive summary and full report. Share at UBT huddles, LMP council meetings, and other partnership gatherings.
Format:
PDF
Size:
8.5"x11" (2 pages)
Intended audience:
Frontline union members, managers, and leaders involved in the Coalition Performance Sharing Program
Best used: Understand the goals, metrics, and eligibility for bonuses under the Coalition Performance Sharing Program for plan years 2024 to 2027.
Format:
PDF
Size:
8.5" x 11" (2 pages)
Intended audience:
Unit-based team members, co-leads and consultants
Best used:
Guide team members to add inclusion and equity to their SMART goals when pursuing performance improvement projects. This editable worksheet is part of the UBT Health Equity Toolkit.
Format:
PDF
Size:
18 pages
Intended audience:
Unit-based teams with Alliance-represented workers and those who support their work, including managers, team co-leads, and sponsors
Best used: Share this interactive companion guide with your UBT so team members can familiarize themselves with what's expected at each level of team development.
Format:
PDF
Size:
18 pages
Intended audience:
Anyone who wants to advance fairness at work and when providing care
Best used:
Use the tools in this kit to create a more equitable workplace and deliver inclusive and supportive care for everyone.
LaTisha Thompson has nothing but positive things to say about breastfeeding her 1-year-old daughter, Teigen Roberts.
“It was a no-brainer for me,” says Thompson, an on-call pediatrics nurse at Kaiser Permanente’s Capitol Hill Medical Center in Washington, D.C. “I decided to do it because of the benefits that breastfeeding gives to my baby and me.”
Indeed, breastfeeding has many health benefits for babies and mothers. But Thompson stands out among African American mothers, who are less likely to nurse their children than women of other racial and ethnic groups because of cultural beliefs that formula is more filling than breast milk. Many Black moms also lack family support and access to breastfeeding resources.
“It’s a national problem,” says Lori Franklin, RN, a lactation consultant and member of UFCW Local 400 who is working to close the gap with her colleagues at the regional Newborn Care Center in the Mid-Atlantic States.
To better understand the challenges African American women face, the Level 4 unit-based team surveyed 45 Black moms as part of a “voice of the customer” project in January 2019.
The results were revealing.
“They were looking for prenatal education,” says labor co-lead Francesca Klahr, RN, a lactation consultant and UFCW Local 400 member. “We went back to the drawing board, and when we offered it, they came.”
The team doubled the number of prenatal breastfeeding classes and partnered with ob-gyn nurses to encourage African American women to enroll. The response was dramatic.
The percentage of Black mothers taking prenatal breastfeeding classes jumped from 3% to 15% between September 2018 and September 2019.
Kathleen Fulp, a mother of 2, joined the class after experiencing initial difficulty nursing her firstborn child, Savannah, now 2 years old. She’s glad she did. “I probably would have given up had I not had support.”
Such enthusiasm spells success for Nia Williams, clinical operations manager and the team’s management co-lead.
“We can empower and encourage our African American moms to push through, and that has been really successful.”
