Find a practice to try with your team
Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Collaboration Across Teams Reduces Interruptions
Laboratory and emergency departments teamed up to decrease work interruptions caused by non-urgent test result notifications.
- Workplace interruptions can add stress, increase patient errors and cause patients to feel like they’re not receiving good care.
- Lab staff tested the secure chat messaging in Kaiser Permanente’s electronic health record system to notify Emergency Department nurses about non-urgent lab results instead of using their hands-free, voice-controlled wearable communication devices.
Team Works Out New Gym
This UBT went from meetings with a handful of representatives to including the entire team, which helped it complete a major project.
- Getting everyone involved in team projects leads to improved results and more buy-in from UBT members.
- Including the entire department in UBT meetings, projects and decisions
Stretch to Workplace Safety
Materials Management team drastically reduced workplace injuries when it involved the whole team in healthy prevention strategies, including start-of-shift stretches.
- On-the-job injuries are preventable and costly.
- Adding a stretch routine to daily morning huddles
Choosing to Work Positively
Medical center operators find ways to manage the stress of answering tens of thousands of phone calls per month.
- Practicing mindfulness and focusing on the positive helps reduce stress at work and home.
- Create a gratitude jar and gratitude tree to build morale, relieve stress
Fighting the Plague of Sick Days
This radiology team reduced sick days after it surveyed employees about attendance policies and created guidelines.
- Absentee workers means drop in productivity and poor member service.
- Rewarding employees who show up with fancy lunch
Reward to Reduce Sick Days
Establishing reward and recognition programs for good attendance helps this team reduce the number of sick days taken.
- Our members and patients count on us to be at work to provide them excellent care and service.
- Creating reward programs and allowing flexible schedules helps keep staff on the job
Calling in Sick Options
Last-minute sick calls decrease when this team focused on all the options available for balancing work and life.
- Showing up for our patients and members is the most important thing we do.
- Letting employees know their options can eliminate last-minute sick days
Go Green
Eco-projects are saving an estimated $12,000 a year at one medical center.
- Green projects protect the environment, save money and help workers build career skills.
- Enroll the entire EVS department in a green skills certification class
For the Love of Kids
Nearly 35 children took part in this farm-to-table initiative.
- The 2015 National Agreement calls for greater union engagement in community benefit programs.
- Involve childen in growing and cooking their own healthy food