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Giving Patients a Voice
Improvements suggested by a parent advisory council ease the stress of new moms and dads whose babies are in the NICU.
Details
Why This Matters
- Unit-based teams make innovations that have a big impact when they include patients in their improvement efforts.
Test of Change
- Members of this NICU host a bimonthly parent advisory council and include moms and dads members in the department’s tests of change