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Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
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Workplace injuries vanish almost entirely after these pharmacy workers find their voice—and begin peer rounding.
Use this meeting icebreaker as a fun way to get people talking about things they love.
The 2015 National Agreement includes a requirement that teams have a communications plan. From the Summer 2015 Hank.
This hands-on checklist identifies 29 safety hazards clinical lab workers may encounter—and shows how workplace safety leaders and workers can take steps to eliminate them.
Wouldn't it be great if every organization and every union had a labor management partnership like ours? It could happen. The Federal Mediation and Conciliation Services hosted Partnership Day to explore the possibilities.
A hands-on checklist of 32 potential hazards computer users and office workers may encounter on the job—with advice on how to spot hazards, propose solutions and take steps to eliminate risks.
Words from a union worker on Kaiser Permanente's #FreeToSpeak culture.
An oncology nurse sprouts a farm-to-table program for elementary school students in a low-income neighborhood.
Learn how dental teams in the Northwest are improving patient satisfaction by creating a "wow" experience that exceeds expectation.
Call centers typically breed burnout—but KP’s teams are finding ways to be the exception to the rule.