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Encouraging Patients to Get Screenings
More patients pledged to get screeings after members of this team began a strategic outreach campaign.
- Early detection of cancer saves lives.
- Training and peer-to-peer coaching of staff
Personalize The Need for Screening
After identifying eligible members for colorectal screening, the team developed a personalized story for each patient, and created a follow-up process to contact them.
- Early detection is paramount to successful cancer treatment.
- Bringing the message to a personal level helps patients to understand
This Test Saves Lives
The internal medicine unit emphasized the value of taking the colorectal screening test, and identified at-risk patients whenever they come into the office.
- Ensuring the patients take the test and return it is critical to early screening.
- Labeling the test as life-saving can increase patient compliance
Telling a Story to Promote Cancer Screening
Team improved return rate of cancer-screening kits by identifying members and using a specialized script.
- Screening tests can find cancer early, when treatment works better.
- Sharing personal stories with patients about the importance of cancer screening
Better Workflow Controls Blood Pressure
Primary care team increased percentage of hypertensive patients whose blood pressure is under control, from 65 percent to 76 percent in four months.
- Hypertension is a serious health problem that can lead to heart failure or a heart attack.
- Clinical nursing assistants consistently sent patients with elevated blood pressure to nurse practitioners for management
Transformed Team Tracks Transplant Patients
UBT dramatically improves the percentage of kidney transplant patients getting follow-up screenings and services.
- Regular follow-up care is crucial for kidney transplant patients, who are at risk for a host of complications, including cancer and pneumonia.
- Team hosted a special clinic for post-transplant patients, enabling them to get all their follow-up care in one visit
Corralling Cancer with Coughs and Sneezes
Allergy team uses script and reminders to provide timely health screenings to patients.
- Identifying health risks and signs of disease as early as possible helps us deliver on Kaiser Permanente’s Total Health promise.
- Collaborating and sharing data to identify missed opportunities to provide health screenings
Engaging Eye Exams
96 percent of engaged ophthalmic patients due for breast, colorectal or cervical cancer screenings agreed to a preventive health screening.
- Preventive screenings are key to early detection and treatment of conditions and diseases, so encouraging patients to receive needed screenings helps manage their health.
- Measure and report weekly on level of staff engagement with patients and resulting successful screenings
HPV Mission: Identify and Immunize
Nurses worked with their information technology colleagues to make computer upgrades that led to better immunization rates.
- The HPV vaccine can help reduce the risk of cervical cancer, but if shots aren’t completed in time the series must be started all over.
- The team worked with IT staff to identify 11- and 12-year old girls who needed the vaccine, and contacted parents to make appointments
Making Early Detection Easy
Fully 90 percent of patients overdue for screenings agreed to get screened after getting prompted by this eye care team.
- Kaiser Permanente’s unique electronic health record and focus on preventive care helps identifying cancer early. And early treatment saves lives.
- Coaching team on using prompts then tracking how often staff members remind patients to get screenings
How a Flu Shot Can Help Catch Cancer
Sixty percent of women overdue for mammograms got same-day appointments.
- Early detection of cancer means treatment can start sooner.
- Medical imaging department blocks out time for same-day appointments to accommodate referrals from the flu clinic