Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Oversight Reduces Document Scanning Errors
Making errors with documents can have cascading effects and ultimately adversely affect patient care. One medical records administration team worked with a sister UBT to fix problems that created scanning errors and delays. They hosted an in-service to discuss how to prepare documents for scanning, and the team members who scanned the documents provided oversight to ensure it was done properly. Feedback on the operation was shared and all discussed any mistakes so the entire team could learn. In 90 days, the team reduced the average of 45 errors per week by 80 percent.
Here's What Worked
- Hosting in-service to discuss how to properly set up a scanning procedure
- Monitoring the process to ensure the scanning was done properly
- Sharing feedback about the process so every team member can learn from any mistake
What can your team do to work with other UBTs so you can both improve? What additional training could your team benefit from?
reduction in weekly errors
Need an Idea? Borrow One!
- Looking to the (Google) Stars for Exceptional Patient Care Project focuses on patient feedback at Colorado clinic
- Northwest Team Creates Better Cancer-Care Experience Helping patients suffer less while reviving teamwork.
- Overview of National Affordability and Competitiveness Task Force 2023 Year-End Report Achieving historic savings while enhancing quality care