Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
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How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Efficient printers can save departments thousands of dollars and reduce frustration for both employees and patients. Pictured is Monisha Frye of Patient Financial Services.
New Printers + No Jams = Happy Patients
Checking in patients is a full-time job at a busy clinic. When the printer jams, it spells long lines and frustration. A Patient Registration team had this problem. It cost the team about $12,000 a year in jammed paper waste and patients got frustrated. So team members began documenting their wasted paper, toner, and IT time. Within a week, their purchasing department authorized new multimedia printers. The results were immediate. Patient satisfaction when up and costs went down with a savings of $3,631 in four months.
Here's What Worked
- Creating a "tick sheet" for staff to note how much paper and toner is wasted
- Figuring how often IT is called and how many patients are affected
- Getting authorization for newer and more efficient printers
What can your team do to build a business case for better equipment? What else could your team do to reduce wasted time and effort?
potential annual savings by getting new printers and reducing waste
Act Now—Tools to Help Your Team
Need an Idea? Borrow One!
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- Northwest Team Creates Better Cancer-Care Experience Helping patients suffer less while reviving teamwork.
- Overview of National Affordability and Competitiveness Task Force 2023 Year-End Report Achieving historic savings while enhancing quality care