Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
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Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Go on Point to Reduce Missing Lab Orders
Lab patients without orders waste time and money. The Tualatin Medical Office in the Northwest region estimated it spent as much as $18,000 a month to chase missing orders. The dropped orders occurred at any number of departments that were involved in a patient's care, so the team created a "point person" to work with the physician and with the various departments to ensure each patient had the requisite orders. They also had someone backing up this role for cover. The team reduced monthly missing orders from 37 to 23 and estimated $18,000 in savings over 21 locations.
Here's What Worked
- Assigning a point person to work with physicians and departments to ensure patients have the needed lab orders
- Coordinating efforts across the multiple departments that engage in a patient's treatment
- Assigning a backup assistant to ensure the point duties are covered
What can your team do to identify where things "fall through the cracks"? What else could your team do to put the patient at the center?
projected monthly savings across 21 labs by reducing missing orders
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