Unit-based teams can help workers feel more at ease with technology, found a Brandeis University analysis of a Kaiser Permanente-Alliance survey.
Unit-based teams have positive impact
Frontline workers see technology as important to their work. But they vary widely in their views on how easy it is to use tech at work.
What can help workers feel more at ease with tech? Unit-based teams.
"Of surveyed employees, 82% saw the importance of technology enabling work in their unit. At the same time, 52% saw this as difficult to do. Those involved in UBTs were more positive on the importance of technology and saw lower difficulty in implementing new technology," says Spencer Lewis, a Brandeis University doctoral student.
Lewis analyzed results of the most recent survey commissioned by Kaiser Permanente and the Alliance of Health Care Unions. The survey asked workers how they perceive technology, the Labor Management Partnership, and UBTs.
Here are 4 key findings:
1. The greater an employee's UBT involvement, the more effective they perceived workplace tech to be.
2. Frontline workers interested but not yet involved in UBTs were among the most optimistic about tech's importance, effectiveness, and ease of implementation.
3. Employees without LMP training are more pessimistic about tech.
4. Employees uninvolved and uninterested in UBTs are the most pessimistic about tech's importance, effectiveness, and ability to be implemented.
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Of surveyed employees see the importance of technology in enabling work in their unit.