Search Results
Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
This primer on interest-based problem solving demystifies the difference between a “position” and an “interest.”
The cartoon gently emphasizes the value of interest-based problem solving.
This PowerPoint slide, from the September 2012 Bulletin Board Packet, features an optical team that lowered glasses redo rates.
This cartoon provides a light-hearted reminder that teams thrive when they have active sponsors.
This poster, which appeared in the September 2012 Bulletin Board Packet, promotes the LMP video "Getting to Thumbs Up".
Teams at the South Bay Medical Center improve attendance, reduce injuries, and improve their health with Instant Recess.
This PowerPoint slide highlights a business services team that discovered a glitch, corrected it, and brought in $10 million in Medicare reimbursements.
This PowerPoint slide features a team at the Honolulu Clinic that reduced patient wait times by making one nurse responsible for giving injections each day.
A PowerPoint slide showing high-performing UBTs are getting higher patient satisfaction scores while reducing injuries and absenteeism.
A patient comes in to Redlands clinic to fix lenses on his eyeglasses and ends up with eye-saving surgery, thanks to an optical UBT's new workflow.
