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Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
This story from the Spring 2012 Hank describes how Labor Management Partnership tools helped a Medical Records team tackled a seemingly insurmountable backlog.
The cartoon from the Spring 2012 edition of Hank provides a humorous look at the hard work of teams.
This sidebar story from the Spring 2012 Hank describes the meaning behind the AIDET acronym and how it can be used to improve customer service.
Harvard Business School Professor Amy Edmondson argues that four pairs of contradictory ideas help foster a culture of innovation--just like the ones unit-based teams are trying to create.
Harvard Business School Professor Amy Edmondson explains why creating a psychologically safe learning environment is the key to innovation and teamwork.
While 'team' is a noun, 'teaming' is a verb that describes a skill today's workforce need to succeed in complex, quickly-changing work environments.
This poster with the KP Service Credo, from the back cover of the Spring 2012 Hank, depicts our cause, our passion and the importance of patient-centered care.
Roseville clinical dietians improved identification and diagnosis of malnourished patients by making their assessments and diagnosis recommendations more obvious for physicians.
This poster features a UBT encompassing our entire facility that successfully encouraged more employees to get the flu shot.
This poster highlights an EVS team that uses webinars to spread successful practices.