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How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
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Use this worksheet to develop working agreements. Includes considerations and agreements.
Highlights of the 2005 National Agreement in a 12-page summary.
Article excerpt from Summer 2010 issue of The Permanente Journal showing the benefits of physician involvement in unit-based teams.
Four important steps that will help ensure good communication with colleagues and KP members alike—and a helpful mnemonic to remember them with.
There are different “stages” in the change process and not everyone goes through them at the same time or in the same way. Learn about the stages of change.
These tips explain when having a team-based review of an event is appropriate, and five steps to take to be sure that review is successful and helps lead to better outcomes.
Sponsors and leaders have a responsibility to understand the change process and support their colleagues and employees in a caring and respectful manner as they move through the transition. By nature, change is disruptive, even if the change is self-imposed and considered to be positive.
This list is adapted from material prepared by the National Attendance Program Strategic Planning Incentives task team.
At the beginning of 2010, Bernard Tyson, executive vice president of Health Plan and Hospital Operations, and the regional presidents came up with a series of actions and effective practices to prevent injuries. One of the actions is to report Workplace Safety Never Events.
This 11-page presentation can be shown at meetings, or individual tips can be shared in huddles and other gatherings.
