Interest-Based Conversations and Reaching Consensus (classroom, virtual)

Course description

This training is designed to teach participants effective day-to-day decision-making and problem-solving skills using interest-based language and behaviors to understand another person’s point of view and come to a resolution together.

Path to Performance

Levels 1, 2 

Duration

4 hours (classroom, virtual)

Learning outcomes

• Understand the formal process of Consensus Decision Making (CDM) and Interest-Based Conversations.
• Learn to apply collaborative communication skills during the CDM and Interest-based Problem Solving (IBPS) processes in everyday work.
• Identify and use Interest-based Conversation language and behaviors in everyday conversations.
• Understand how to move through a discussion using Interest-based Conversation methods effectively.
• Demonstrate the ability to reach a consensus by solving problems using interest-based language techniques.

Who should attend

Anyone seeking foundational knowledge of effective communication through Interest-based Problem Solving and Consensus Decision Making. These methods are foundational for working in a Labor Partnership Management environment. 

Course requirements

Labor Management Partnership Orientation (LMPO)

Get the Tools

Starting from a place of interests rather than positions can feel like an unfamiliar way to solve problems. Use these tools to augment the training and become proficient in this process. 

• Find Better Solutions
• Six Tips for Successful Interest-Based Problem Solving
• Poster: How Interest-Based Bargaining Works
• Double Scramble: The Key to Problem Solving
• Consensus Decision Making Continuum