Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Free to Speak Communications Training
Everyone has a voice at Kaiser Permanente — and KP needs to hear yours. This empowering training helps teams understand why every voice matters and how to be sure all are heard.
Training description
Creating a space where workers feel safe speaking up leads to better patient care and a better workplace. This fast-paced, interactive workshop helps frontline workers and managers learn what a speaking-up culture looks like, why it matters and how to manage difficult conversations through role play and group exercises.
Path to Performance
Levels 1—5
Duration
Usually 90 minutes, but this training can be customized to suit your team's needs.
Who should attend
This in-person training is for unit-based teams, LMP councils, units/departments and other groups.
How to schedule a training for your team
- Hawaii, Northwest, and Washington: Jennifer Gladwell, Jennifer.F.Gladwell [at] kp.org
- Colorado, Georgia, and Northern California: Tracy Silveria, (510) 407-0616, Tracy.L.Silveria [at] kp.org
- Mid-Atlantic States and Southern California: Sherry Crosby, (818) 614-2551, Sherry.D.Crosby [at] kp.org
Other information