When coaching or problem solving, ask thoughtful questions to engage the other person and help them increase their capacity for solving problems on their own. Thoughtful questions motivate the coachee to think, analyze, speculate and express feelings.
The tool helps unit-based team members gain a basic understanding of interest-based problem solving (IBPS), an issue resolution process that addresses individual and group differences.
Quick guide to the key elements of consensus decision-making and interest-based problem solving.
The Summer 2012 issue of HANK, the Labor Management Partnership's quarterly magazine.
Use this word scramble on interest-based problem solving to provide some variety in your next meeting.
The cartoon from the Summer 2012 Hank, gently underscoring the value of the interest-based process.
Have some fun--and reinforce some LMP concepts--by using this Hank lib at your team meeting.