When coaching or problem solving, ask thoughtful questions to engage the other person and help them increase their capacity for solving problems on their own. Thoughtful questions motivate the coachee to think, analyze, speculate and express feelings.
The tool helps unit-based team members gain a basic understanding of interest-based problem solving (IBPS), an issue resolution process that addresses individual and group differences.
Quick guide to the key elements of consensus decision-making and interest-based problem solving.
This poster, which appears in the Winter 2015 Hank issue and in the January/February 2015 Bulletin Board Packet, features an infographic on the four steps of interest-based bargaining or problem solving.
The Summer 2012 issue of HANK, the Labor Management Partnership's quarterly magazine.
Use this word scramble on interest-based problem solving to provide some variety in your next meeting.
The cartoon from the Summer 2012 Hank, gently underscoring the value of the interest-based process.
In this edition of Hank magazine's full-page comic, our hero Manny helps orchestrate harmony by encouraging everyone to discover their common interests. From the Winter 2015 Hank.
Have some fun--and reinforce some LMP concepts--by using this Hank lib at your team meeting.