May 17, 2012

Starting and Running a UBT

Key milestones for every team

Follow these steps to successfully launch a unit-based team:  

  • Identify your sponsors. 
  • Identify your co-leads. 
  • If your department is so large that you need a representative unit-based team, identify its members. Who will represent the rest of the staff and physicians in your department?
  • Hold a kick-off meeting. 
  • Create your team vision, working agreements and a charter. 
  • Complete a training assessment.

Primary UBT roles and responsibilities 

Just as important as the steps for launching a unit-based team are the three groups of employees who launch and then sustain it: its members, co-leads and sponsors. 

Each group has different responsibilities.

Unit-based team members are responsible for:  

  • Supporting partnership principles. 
  • Completing training. 
  • Expressing their ideas. 
  • Communicating respectfully with each other and their co-leads. 
  • Participating in decision making.
  • Implementing agreements. 

Unit-based team co-leads are responsible for:  

  • Advocating for partnership success. 
  • Preparing for meetings and huddles. 
  • Communicating early and often.
  • Keeping team records. 
  • Troubleshooting. 
  • Making off-line decisions when necessary. 
  • Sharing information with the team. 
  • Building relationships. 
  • Sharing expectations with co-leads. 

Unit-based team sponsors are responsible for: 

  • Supporting the partnership. 
  • Keeping the UBT visible. 
  • Supporting UBT success. 
  • Authorizing and advocating for change.
  • Allocating resources for success. 
  • Walking the talk.