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May 17, 2012
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What Is Partnership?
What Is Partnership?
History of Partnership
Transforming KP
LMP Communications
Contracts and Agreements
2010 National Agreement
2005 National Agreement
Employment and Income Security Agreement
LMP Founding Agreement
National Agreement implementation project funding
Understanding the Health Reimbursement Account (HRA)
Local Contracts
Bargaining
LMP vision: reaffirmation and understandings
Unit-Based Teams
UBT Basics
Starting and Running a UBT
Educating Staff
Sponsors: Get Ready, Get Set, Go!
Selecting Your Union Team
A Successful Kickoff Meeting
Team Vision
Meetings and Huddles
Rapid Improvement Model
Value Compass
Plan, Do, Study, Act
Selecting Changes
Systems Thinking
Track Performance
Planning a Metrics Strategy
Establishing Measures
Performance Tracking Tool
UBT Tracker
Making Team Decisions
Interest-Based Problem Solving
Consensus Decision Making
Making Decisions in Partnership
Building an Agreement
Why Do We Need to Change?
Effective Communication
Communicating With Your Team
Planning Communication
Debriefing
Techniques for Leading Change
Coaching and Feedback
Coaching Basics
How to Coach
How to Listen
Feedback for Success
Rounding for Outcomes
Rewards and Recognition
Reinforcement Tools
Working With Your Sponsor
Understanding Sponsorship
Outstanding UBT Sponsorship
Seeking Help From a Sponsor
High-Performing Teams
What Success Looks Like
Evolving Leader Roles
Path to Performance
Sustaining Performance
Performance Excellence
Leading and Spreading Change
Your Role
Leadership Roles
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HANK December 2007
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This PDF file contains all content from the December 2007 edition of HANK.
