July 30, 2014

AIDET Communication Model

Format: PPT

Intended Audience: Frontline employees 

Description: AIDET (Acknowledge, Introduce, Duration, Explanation, Thank) is an evidence based communication model that provides a framework for communication with patients, families, and each other that leads to better patient satisfaction, staff satisfaction, and clinical outcomes.

Best Used: When communicating with members, families and co-workers.

 

Source