May 17, 2012

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InsideOut May 11, 2012

05/14/2012: This edition of the Coalition newsletter announces a tentative three-year National Agreement between Kaiser Permanente and the Coalition of KP Unions. [Tool]

Inside Out April 2012

04/23/2012: An update from the Union Coalition on the third bargaining session in 2012. [Tool]

Charting our progress

04/01/2012: Use this poster to track what your team is working on and display it prominently so others can learn from your success. [PDF]

PowerPoint: Our Challenge

03/29/2012: This PowerPoint presentation by John August, executive director of the Coalition of Kaiser Permanente Unions, on "Our Challenge," was delivered during the March 2012 Union Delegates Conference in Hollywood, California. [Tool]

PowerPoint: Leading on Change and Health

03/29/2012: This PowerPoint presentation by John August, executive director of the Coalition of Kaiser Permanente Unions, on "Leading on Change, Leading on Health," was delivered on the first day of the March 2012 Union Delegates Conference in Hollywood, California. [Tool]

PowerPoint: Contagious Commitment to Change

03/24/2012: This PowerPoint presentation was delivered by Helen Bevan, chief of service transformation at the Institute for Innovation and Improvement, part of Great Britain's National Health Services, at the March 2012 Union Delegates Conference. [Tool]

Coalition Get Healthy Flier

03/21/2012: Use this flier for tips you and your colleagues can use to improve your own health. [Tool]

Charting our progress

03/01/2012: Use this poster to track what your team is working on and display it prominently so others can learn from your success. [PDF]

Improve patient wait times with communication

03/01/2012: This poster provides tips on how to talk with patients about waiting room delays. [PDF]

Reduce patient no-show rates

03/01/2012: This poster provides tips on how to cut no-show rates. [PDF]