June 19, 2013

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Poster: Medicare Program for Friends and Family

11/01/2012: This poster, featured in the November/December 2012 Bulletin Board Packet, describes Kaiser Permanente's Medicare for Friends and Family Program. [PDF]

Poster: When KP does well, we all do well

04/27/2012: This poster offers ways in which we can all help KP grow. [Tool]

InsideOut January 2012

02/03/2012: The January 2012 edition of the Coalition newsletter focuses on strategy for 2012 bargaining and beyond. [Tool]

littleHANK Nov. 16, 2011 | Issue No. 55

11/16/2011: This edition of littleHank--Issue 55 for November 16, 2011--is on membership growth. [PDF]

Poster: When KP does well, we all do well

10/01/2011: This poster reminds us that October is Open Enrollment time, and offers ways in which teams can help KP retain members and grow. [Tool]

Poster: Put patients first, help KP grow

09/15/2010: Medical Assistant Kris Gardner shares a patient interaction tip. [PDF]

Poster: Hear members' concerns, help KP grow

09/01/2010: This poster contains a patient interaction tip from a frontline surgery scheduler, Shernida Wheeler. [PDF]

Poster: Medicare for Friends and Family Program

06/04/2010: This poster describes Kaiser Permanente's Medicare for Friends and Family Program [PDF]