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Tools: Service

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10 Essential Tips Toolkit

This toolkit contains links to several of "10 essential tips" fliers designed to help teams deliver quality service and care, with more added every month. [Toolkit]

Fish Out Your Root Cause

05/30/2013: These step-by-step instructions will walk you through using a fishbone diagram to determine the root causes for problems in a system. [Tool]

Poster: Transforming Transport

04/26/2013: This poster, which appears in the May/June 2013 Bulletin Board Packet, highlights a Mid-Atlantic States team that reduced patient transport times. [PDF]

Poster: Storytelling Helps With Early Cancer Detection

04/26/2013: This poster, which appears in the May/June 2013 Bulletin Board Packet, highlights a Northwest team that improved health screenings for cancer. [PDF]

PPT: Transforming Transport

04/26/2013: This PowerPoint slide from the May/June 2013 Bulletin Board Packet features a Mid-Atlantic States Team that reduced patient transport times. [Tool]

PPT: Storytelling Helps With Early Cancer Detection

04/26/2013: This PowerPoint slide from the May/June 2013 Bulletin Board Packet features a Northwest team that used a unique approach to increase patient cancer screening. [Tool]

SCAL Performance Sharing Program poster

03/27/2013: A letter-sized poster listing the 2013 Performance Sharing Program goals for the Southern California region. [Tool]

Poster: Lab Gets Quicker on the Draw

03/01/2013: This poster from the March/April 2013 Bulletin Board Packet features a Gilroy team that shortened wait times at the lab. [Tool]

PPT: UBT Helps New Members Navigate KP

03/01/2013: This PowerPoint slide from the March/April 2013 Bulletin Board Packet features a Mid-Atlantic States team that has found a way to help smooth the transition to KP. [Tool]

PPT: Lab Gets Quicker on the Draw

03/01/2013: This PowerPoint slide from the March/April 2013 Bulletin Board Packet features a Gilroy team that shortened wait times at the lab. [Tool]