Tools: Metrics

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Nine Steps to Create a Storytelling Run Chart

02/01/2012: This tool will walk you through how to create a run chart from your team's test of change data. [Tool]

Tips for finding, creating and using metrics

10/28/2011: This tool is designed to help teams make intelligent use of metrics in their performance improvement work. [Tool]

UBT Goals Worksheet

08/26/2011: An Excel spreadsheet helps team co-leads and sponsors track team progress against regional goals. [Tool]

Coaching Co-Leads on Using Metrics

05/31/2010: Sponsors can use this list of questions to help co-leads focus their thoughts on what they should measure or what metrics are available to help them track performance. [PDF]

Establishing Measures

05/31/2010: Tips on how to measure data; three types of measures; and three types of data. [PDF]

KP Value Compass: Which Reports Apply?

05/30/2010: This chart summarizes the types of reports that may be available to you, organized by domain of the KP Value Compass. [PDF]

How to Interpret the Path to Performance

This guide lays out uniform criteria across the program to ensure that teams that are ranked “high-performing” are indeed delivering the highest quality and service to members and patients. [Tool]

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