March 26, 2015

Transforming KP

Giving Patients a Voice

03/17/2015 In this video, the Downey neo-natal intensive care unit shows how its incorporating the patient voice in its performance improvement efforts. [ VIDEO 3:28 ]

Invent Our Future

03/25/2015 The nature of medicine today is that everybody has to be thinking and innovating. "Invent Our Future" shows some of the ways in which union workers, managers and physicians are helping Kaiser Permanente stay at the top of the game. [ VIDEO 4:28 ]

Steal Shamelessly

03/24/2015 Want to save time and money? Be willing to borrow successful practices from others. From the Spring 2015 Hank. [ STORY ]

Don't Be Shy

03/24/2015 How one team spread a proven practice and multiplied its benefits. From the Spring 2015 Hank. [ STORY ]

Boost Your Borrowing

03/24/2015 Adopting or adapting an idea from elsewhere can be the fastest way to a win. From the Spring 2015 Hank. [ STORY ]

From the Desk of Henrietta: Proudly Found Elsewhere

03/24/2015 Henrietta, LMP's resident columnist, urges us to get over our egos and open our eyes to improvements from outside our home bases. From the Spring 2015 Hank. [ STORY ]