October 8, 2015


The Best-Laid Plans

10/06/2015 When this team’s good work had a bad side effect, help from an improvement advisor got it back on track. [ STORY ]

An RX for Efficiency

09/28/2015 Southern California's Central Refill Pharmacy UBT finds a creative – and affordable – way to reduce a backlog of prescription orders. [ VIDEO 1:42 ]

Virtual UBT Fair: Spreading a Safety Success

04/20/2015 Listen to members of unit-based teams in Georgia describe at a virtual UBT fair how they are saving lives and winning awards by, using a successful practice borrowed from Southern California, ensuring that patients with abnormal test results get the care they need. [ STORY ]

Doctors Help Reduce Waste, Improve Service

01/30/2015 Physicians in the Cardiovascular UBT at Rock Creek Medical Office near Denver identify pertinent information and eliminate unnecessary work. [ SLIDESHOW ]

Unit-Based Teams Help KP Achieve Top Medicare Ratings

10/17/2014 Medicare's 2014 5-Star ratings again recognized KP's industry-leading quality and service. Here's how unit-based teams helped KP ace the test. [ STORY ]