Quality
This toolkit contains links to several of "10 essential tips" fliers designed to help teams deliver quality service and care, with more added every month.
[ TOOLKIT ]
05/01/2013
Open communication leads to better patient outcomes and a more engaged workforce, and there are surefire ways to build a culture where people feel free to raise concerns. From the Spring 2013 Hank.
[ STORY ]
05/01/2013
Two Northern California teams discover that to create an environment where people feel free to speak up, a good system is required as well as courageous leaders. From the Spring 2013 Hank.
[ STORY ]
03/27/2013
A nephrology team in Bakersfield,CA, uses the power of KP's Proactive Office Encounter to help kidney transplant patients.
[ SNAPSHOT ]
03/27/2013
A once-skeptical nephrology team in Bakersfield, California, finds UBT performance improvement tools are crucial to its efforts to keep kidney transplant patients healthy.
[ STORY ]
A letter-sized poster listing the 2013 Performance Sharing Program goals for the Southern California region.
03/27/2013
In this opening segment of the "Changing Work, Changing Lives" video, the need for health care reform is made clear with the story of one young couple with two kids in Northern California.
[ VIDEO 1:30 ]
03/20/2013
This video highlights a Mid-Atlantic States team that improved blood pressure control rates for its hypertensive patients.
[ VIDEO 3:06 ]
03/15/2013
This video highlights a Pediatrics unit-based team in Daly City (Northern California) that boosted vaccine rates for children under 2 years old.
[ VIDEO 3:01 ]
02/19/2013
The 24-hour pharmacy UBT at Panorama City champions mail-order refills, which helps keep KP affordable and enhances clinical quality.
[ STORY ]
