May 4, 2015

Quality

Intensive Care Unit Zaps the VAP, and More

05/01/2015 Woodland Hills ICU relies on communication, collaboration and reliable systems to get rid of two common infections and sustain the results for four years. [ SNAPSHOT ]

Spreading a Safety Success

04/20/2015 Listen to how unit-based teams in Georgia are saving lives and winning awards by using best practices pioneered in Southern California to ensure that patients with abnormal test results get the care they need. [ STORY ]

How Can a Flu Shot Help Catch a Cancer?

03/17/2015 Don’t be surprised to have your medical record checked when you walk in for a flu shot at Lakewood Medical Office in Denver, Colorado. These teams worked together to identify patients who needed a mammogram. [ SLIDESHOW ]

Unit-Based Teams Help KP Achieve Top Medicare Ratings

10/17/2014 Medicare's 2014 5-Star ratings again recognized KP's industry-leading quality and service. Here's how unit-based teams helped KP ace the test. [ STORY ]

Including the Patient Voice

Unit-based teams exist to include all voices—employees, managers and physicians—in efforts to improve performance. And some UBTs are bringing in one more crucial voice: the patient’s. Listening to our patients has become a core value. Here are some ideas for how your team can bring the patient's voice into your performance improvement efforts.

Download the “Patient and Family Centered Care: Toolkit for Engaging Members in Improvement”—or click on the graphic at right to enlarge it, and check out the links to individual tools. NOTE: Toolkit and tools are on the KP intranet.