This document provides a visual representation of the basic steps of Rapid Improvement Method (RIM) and gives team members something easy to use as a reference.
When coaching or problem solving, ask thoughtful questions to engage the other person and help them increase their capacity for solving problems on their own. Thoughtful questions motivate the coachee to think, analyze, speculate and express feelings.
This poster, which appears in the March/April 2014 Bulletin Board Packet, features information on jump starting your team's brainstorming by taking a look at the new LMP Quick Picks catalog of effective practices.
Have some fun at your team meeting with this "Hank lib"--and reinforce how important it is to set priorities when you're feeling overwhelmed by to-dos. From the Winter 2014 Hank.
What team doesn’t struggle with competing demands? Find out how UBT supporters are helping their teams figure out their priorities in the cover story from the Winter 2014 issue of Hank.
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This two-page process map tool will help your UBT identify all the steps in its workflow.
This full-page comic from the 2014 Winter Hank takes a humorous look at organizing your to-dos.
The Selecting Changes tip sheet is used to help teams generate ideas for performance improvement projects.
The PICK chart tool is used to help teams prioritize their performance improvement work.
PI, anyone? A little PDSA? Performance improvement tools work. But it helps to speak the language. Here's how.