Kaiser Permanente’s chief executive officer, Bernard Tyson, recently sat down with New York Times reporter Adam Bryant to talk about leadership for the paper’s Sunday business column, “Corner Office.” Read the story on the Times' website.
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The Emergency Department at Sunnyside Medical Center improves service scores and staff morale--after first working on improving the department's work culture.
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This guide is designed to help managers and union members jointly solve workplace problems and deal with employee performance concerns.
Eula Maddox’s early experiences with injustice in the deep South have helped her become the frontline leader that she is today. Watch her story to find out how she found her voice and helps others find theirs.
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Explain changes ahead of time, enlist support from your team and celebrate success are just a few ideas of how to manage changes, big and small.
This poster, from the July/August 2013 Bulletin Board Packet, features a quote from Kaiser Permanente CEO Bernard J. Tyson at the May 2013 Union Delegates Conference.
This poster, from the July/August 2013 Bulletin Board Packet, provides tips to help your team create a workplace culture where employees feel free to raise concerns.
Jaki Bradley, a nurse practitioner in the Mid-Atlantic States region, spoke at the 2013 Union Delegates Conference about the inspiration her grandmother provided that shaped her as a leader. Watch this short video that captures the highlights of her comments.
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Bryant Terry, a keynote speaker at the 2013 Union Delegates Conference keynote speakers, talks about the role health care workers can play in improving not just personal health but community and social health.
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Presentations from three UBTs that successfully created team cultures and achieved strong results. They were presented at a June 24, 2013 virtual UBT fair.