June 19, 2013

Outpatient service

Patients Win After Team Ignores Traditional Hierarchy

06/12/2013 Physicians pitch in to help short-staffed nurses clear the electronic inbox in KP HealthConnect. [ STORY ]

Hitting the Road for Health in Colorado

06/05/2013 Mobile mammography is used in Colorado for facilities who don't provide those services. They detected 12 cases of cancer in 2012 and saw more than 2,500 patients. [ STORY ]

Transforming Transport

03/15/2013 This snapshot shows how a Mid-Atlantic States team cut the average time for wheelchair transport trips by more than half. [ SNAPSHOT ]

Around the Regions (Winter 2013)

01/28/2013 From the Winter 2013 Hank: Eight quick hits, one from each region, on work being done in partnership to save lives and money. [ STORY ]

Lab Gets Quicker on the Draw

12/11/2012 Gilroy Medical Offices laboratory makes several changes to dramatically reduce dismal wait times for blood draws. [ SNAPSHOT ]

New Printers Lead to Shorter Lines

11/01/2012 UBT makes a pitch to ditch its printers that frequently jam--and after it gets its new printers, member complaints about waits drop off completely. [ SNAPSHOT ]