Outpatient service
This toolkit contains links to several of "10 essential tips" fliers designed to help teams deliver quality service and care, with more added every month.
[ TOOLKIT ]
06/12/2013
Physicians pitch in to help short-staffed nurses clear the electronic inbox in KP HealthConnect.
[ STORY ]
06/05/2013
Mobile mammography is used in Colorado for facilities who don't provide those services. They detected 12 cases of cancer in 2012 and saw more than 2,500 patients.
[ STORY ]
This poster, which appears in the May/June 2013 Bulletin Board Packet, highlights a Northwest team that improved health screenings for cancer.
This PowerPoint slide from the May/June 2013 Bulletin Board Packet features a Northwest team that used a unique approach to increase patient cancer screening.
Ten tips gleaned from unit-based teams across Kaiser Permanente for improving outpatient service
03/15/2013
This snapshot shows how a Mid-Atlantic States team cut the average time for wheelchair transport trips by more than half.
[ SNAPSHOT ]
01/28/2013
From the Winter 2013 Hank: Eight quick hits, one from each region, on work being done in partnership to save lives and money.
[ STORY ]
12/11/2012
Gilroy Medical Offices laboratory makes several changes to dramatically reduce dismal wait times for blood draws.
[ SNAPSHOT ]
11/01/2012
UBT makes a pitch to ditch its printers that frequently jam--and after it gets its new printers, member complaints about waits drop off completely.
[ SNAPSHOT ]