October 21, 2014

Inpatient service

Around the Regions (Fall 2014)

10/07/2014 Newsy notes from all of KP's regions. From the Fall 2014 issue of Hank. [ STORY ]

Around the Regions (Summer 2014)

07/11/2014 A round-up of newsy bites from all of KP's regions. From the Summer 2014 Hank. [ STORY ]

How to Involve Patients in Performance Improvement

03/11/2014 Listen to a one-hour talk show style webinar on how UBTs are involving patients in their performance improvement work and how your team can, too. [ STORY ]

Colorado: Training Pays Off for Laboratory

04/30/2013 Colorado made 2012 the year of the member in both service and quality--and unit-based teams worked on projects that supported that campaign. From the 2012 LMP Performance Report. [ STORY ]

Georgia: Journey to Independent Problem Solving

04/30/2013 This is the story of Georgia's regional radiology team and its journey to Level 5 status. From the 2012 LMP Performance Report. [ STORY ]

Admitting Reps Do Patient Rounds for Extra Touch of Care

04/11/2013 This snapshot highlights how rounding on patients helped members of the Admitting UBT at the Fremont Medical Center raise the department's profile and improve its service scores. [ SNAPSHOT ]