April 24, 2014

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Stories and Videos: Transforming KP, Southern California

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The Human Touch

04/02/2014 UNAC/UHCP members speak out emerging technology and the importance of preserving the human touch in health care. From the Spring 2014 Hank. [ STORY ]

The Sponsorship Dilemma

11/08/2012 The cover story from the Fall 2012 issue of Hank looks at UBT sponsorship, the challenges it faces, and the key role it plays in the success of teams. [ STORY ]

Connecting the Dots With Popular Education

08/29/2012 The LMP is using popular education strategies to improve business and economic literacy on the front line. Staff at the Woodland Hills Medical Center describe how the training brings potentially dry subjects to life. [ STORY ]

Team Boosts Over-the-Counter Sales

08/29/2011 A pharmacy department with staggered schedules uses cascading huddles to ensure employees get the information they need quickly and create an open culture where ideas to improve performance flow freely. [ STORY ]

Twist on Huddles Keeps Ideas Flowing

08/29/2011 A pharmacy department with staggered schedules uses cascading huddles to ensure employees get the information they need quickly and create an open culture where ideas to improve performance flow freely. [ STORY ]

Labor Sponsorship 2.0

05/19/2011 Labor sponsorship of teams poses some unique challenges, but facilities, sponsors and the Coalition of Kaiser Permanente Unions are coming up with solutions that all of KP can learn from. [ STORY ]

Mastering Small Tests of Change in South San Francisco

04/11/2011 In this video, a unit-based team at Kaiser Permanente in South San Francisco shows how it is improving its department by conducting small tests of change. [ VIDEO 3:42 ]

Mastering Small Tests of Change in Colorado

04/11/2011 In this video, a unit-based team at Kaiser Permanente in Colorado shows how it is improving its departments by conducting small tests of change. [ VIDEO 3:18 ]

Mastering Small Tests of Change

04/11/2011 In this video, unit-based teams at Kaiser Permanente show how they are improving their departments by conducting small tests of change. [ VIDEO 6:10 ]

How to Be an Effective Union Co-Lead

01/05/2011 Longtime union leader Carol Hammill reveals what it takes to build an effective partnership at the facility level. [ STORY ]