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Search: Outpatient service

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10 Essential Tips Toolkit

This toolkit contains links to several of "10 essential tips" fliers designed to help teams deliver quality service and care, with more added every month. [Toolkit]

Patients Win After Team Ignores Traditional Hierarchy

06/12/2013: Physicians pitch in to help short-staffed nurses clear the electronic inbox in KP HealthConnect. [Story]

Hitting the Road for Health in Colorado

06/05/2013: Mobile mammography is used in Colorado for facilities who don't provide those services. They detected 12 cases of cancer in 2012 and saw more than 2,500 patients. [Story]

Poster: Storytelling Helps With Early Cancer Detection

04/26/2013: This poster, which appears in the May/June 2013 Bulletin Board Packet, highlights a Northwest team that improved health screenings for cancer. [PDF]

PPT: Storytelling Helps With Early Cancer Detection

04/26/2013: This PowerPoint slide from the May/June 2013 Bulletin Board Packet features a Northwest team that used a unique approach to increase patient cancer screening. [Tool]

10 Essential Tips to Improve Outpatient Service

03/27/2013: Ten tips gleaned from unit-based teams across Kaiser Permanente for improving outpatient service [Tool]

Transforming Transport

03/15/2013: This snapshot shows how a Mid-Atlantic States team cut the average time for wheelchair transport trips by more than half. [Snapshot]

Around the Regions (Winter 2013)

01/28/2013: From the Winter 2013 Hank: Eight quick hits, one from each region, on work being done in partnership to save lives and money. [Story]

Lab Gets Quicker on the Draw

12/11/2012: Gilroy Medical Offices laboratory makes several changes to dramatically reduce dismal wait times for blood draws. [Snapshot]

New Printers Lead to Shorter Lines

11/01/2012: UBT makes a pitch to ditch its printers that frequently jam--and after it gets its new printers, member complaints about waits drop off completely. [Snapshot]