June 19, 2013

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10 Essential Tips Toolkit

This toolkit contains links to several of "10 essential tips" fliers designed to help teams deliver quality service and care, with more added every month. [Toolkit]

All in a Day's Work: It All Adds Up

01/30/2013: "It All Adds Up" is the focus of this cartoon, which appeared in the Winter 2013 issue of Hank on affordability. [Tool]

Four Ways to Save

01/29/2013: This story, from the Winter 2013 issue of Hank, provides suggestions on ways to save money and how to get started on saving. [Story]

Don't Reinvent the Wheel

01/28/2013: Several links to affordability resources, from the Winter 2013 Hank. [Story]

Borrow an Idea

01/28/2013: A list of some of the projects undertaken by UBTs to address affordability. From the Winter 2013 Hank. [Tool]

Closing a Financial Gap

01/28/2013: This story from the Winter 2013 Hank tells how the Mid-Atlantic States regional Patient Billing team collaborated with providers and pharmacists to stop coding errors and fraud that were costing KP money. [Story]

New Printers Lead to Shorter Lines

11/01/2012: UBT makes a pitch to ditch its printers that frequently jam--and after it gets its new printers, member complaints about waits drop off completely. [Snapshot]

Losing Streak Ends for UBT

11/01/2012: Colorado Head and Neck Surgery UBT puts a process in place to track expensive surgical instruments, almost completely eliminating losses and saving more than $25,000 a year. [Snapshot]

Micro-Clinics, Macro-Partnership

08/24/2012: This story from the Summer 2012 Hank tells how Ohio used true partnership to open a handful of small clinics in late 2011. From the clinics' design to staffing new positions, union and management partnered from the ground up. [Story]

Team’s Ongoing Success Brings in $10 Million in Medicare Revenue

07/09/2012: Medicare Risk UBT in Colorado exceeds its initial projections of recovering about $3 million in lost Medicare reimbursements, bringing in more than $10 million in 2011. [Story]