01/28/2013: This story from the Winter 2013 Hank tells how the Mid-Atlantic States regional Patient Billing team collaborated with providers and pharmacists to stop coding errors and fraud that were costing KP money.[Story]
01/28/2013: From the Winter 2013 Hank: Fremont's Operating Room team co-leads talk about the benefits of business literacy training and how it helped the team reduce supply waste and save a projected $34,000 a year.[Story]
01/01/2013: This poster, which appears in the January/February 2013 Bulletin Board Packet, highlights a Colorado team that found a way to better keep track of its surgical instruments and save thousands of dollars.[PDF]