05/31/2010: When coaching or problem solving, ask thoughtful questions to engage the other person and help them increase their capacity for solving problems on their own. Thoughtful questions motivate the coachee to think, analyze, speculate and express feelings.[PDF]
05/01/2013: Use this poster, from the May/June 2013 Bulletin Board Packet, to track what your team is working on and display it prominently so others can learn from your success.[PDF]
04/26/2013: This poster, from the May/June 2013 Bulletin Board Packet, promotes the programs and services available to Union Coalition represented employees seeking to advance in their careers.[PDF]
04/26/2013: This poster, which appears in the May/June 2013 Bulletin Board Packet, highlights a Mid-Atlantic States team that reduced patient transport times.[PDF]
04/26/2013: This poster, which appears in the May/June 2013 Bulletin Board Packet, highlights a Northern California team that improved patient safety.[PDF]
04/26/2013: This poster, which appears in the May/June 2013 Bulletin Board Packet, highlights a Northwest team that improved health screenings for cancer.[PDF]
01/18/2013: This poster, which appears in the January/February 2013 Bulletin Board Packet, highlights a Georgia team that reduce duplicate medications listed in patient records.[PDF]
01/01/2013: This poster, which appears in the January/February 2013 Bulletin Board Packet, highlights a Maryland team that improved its mammogram screening rate.[PDF]