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Hawaii Performance Sharing Program 2013

08/17/2012: A presentation on the Hawaii region's LMP performance sharing program, which describes ways Kaiser Permanente frontline workers can share in the results when financial and performance goals are met and/or exceeded. [Tool]

UBT Rapid Improvement Model Template

08/08/2011: This document provides a visual representation of the basic steps of Rapid Improvement Method (RIM) and gives team members something easy to use as a reference. [Tool]

Poster: Path to Performance

06/17/2011: Use this poster to understand where your UBT stands in the developmental process--and what it needs to move to the next level. [Tool]

Powerpoint Template (2011) with Photos

02/09/2011: PowerPoint template for use with LMP presentations [Tool]

Asking Good Questions

05/31/2010: When coaching or problem solving, ask thoughtful questions to engage the other person and help them increase their capacity for solving problems on their own. Thoughtful questions motivate the coachee to think, analyze, speculate and express feelings. [PDF]