I have spent a lifetime observing, conversing with and learning from the people who do the work every day that makes the world go 'round.
I was a city bus driver in the 1970s, running my route one evening headed south on Park Street in Madison, Wisconsin. As I cleared the big intersection of Park and Regent, I started down through a working-class neighborhood, and picked up several middle-aged women at successive stops, four in all. They were in their 60s. Each sat down in separate seats. Suddenly one said to the others, "We all know each other, we all work at the Bancroft Dairy"! They laughed and indeed recognized each other.