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Senior Veep Barb Grimm recently caught up with Donna Lynne, president of the Colorado region. They talked about the success of a Colorado optical team and the Baseline clinic team in providing superior service. And they discussed what the region's teams have learned that can help other UBTs.
Dan and I were invited to say a few words at the celebration of the Colorado region's 40th anniversary on June 10th. Dan was in another state and at another meeting, which is happening a bit too much if you ask me! Of course, they scripted the event, but how powerful it was to have three executive medical directors, including the Permanente Medical Group’s own Jack Cochran—can that man speak—and three Colorado presidents.
We got a front-row seat for the National Quality Conference, which took place in Portland. That is, a virtual front row from Colorado. The Quality group experimented with webcasting this year before the entire conference goes virtual next year. A couple of MDs from the Colorado region joined the conference at different points.