Course title

Consensus Decision Making

Course duration

1.5 hours

Path to performance

Levels 1, 2

Course description

How to use consensus decision making in the partnership and unit-based team environment and what are the critical elements in a consensus decision.

Who should attend

This course is intended to build a basic understanding of consensus and how the consensus decision-making process works. Job categories who can take this class are labor, management and physician members of a unit-based team, Labor Management Partnership and unit-based team consultants, improvement advisers and Union Partnership Representatives.

Course requirements

Labor Management Partnership Orientation (LMPO)

Course Outline and Objectives

Consensus decision making

Understand the definition of consensus decision

Spirit of consensus

Describe what it means to reach consensus

Consensus guidelines

Understand the guidelines to conduct consensus effectively

Test for consensus

Utilize the three questions that need to be answered to be in consensus

Standouts

Apply guidelines to resolve standout situations

Behaviors supporting consensus

Behaviors participants in consensus decision making exhibit after making a consensus decision

Learning outcomes

(knowledge, skills, attitudes)

• Utilize the three questions for consensus testing
• Positively encourage standouts and help them apply the guidelines for a standout
• Practice using consensus with others in your class
• Understand what it looks like to support a consensus decision