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![Dietary Aide Sharon Kuchar, USWA 7600 and Dietary Aide Tonello Matthew, USWA 7600.](https://www.lmpartnership.org/sites/default/files/rs28068_rag_13_09_20-226-scr_food_0.jpg)
Kid Food: Serve It
Pediatrics team suggested kid-friendly food like peanut butter and jelly sandwiches, and created restaurant style menus with imagery of zoo animals.
- Kids need to eat, and wasted food is wasting money.
- Offering kid-friendly food items
![Baldwin Park Medical Center UBT Consultant Charisse Lewis; Administration Area Medical Director John Bigley; Critical Care RN Sheryl Magpali, UNAC/AFSCME; Critical Care and Clinical Operations Director Felipe Garcia.](https://www.lmpartnership.org/sites/default/files/rs35332_lm_15_08_17-0031-scr_vte_0.jpg)
Follow-Up Orders Save Lives
Adhering to important guidelines to keep patients safe and healthy after surgery was high after this team educated staff and coordinated with pharmacists and other teams to ensure compliance.
- VTE prophylaxis helps prevent post-operative complications.
- Coordinating with pharmacies to keep with SCIP guidelines
![Max Kaufman, Transport, Union UHW-SEIU.](https://www.lmpartnership.org/sites/default/files/rs12943_rag_08_02_20-56-scr_transport_0.jpg)
Cut Transport Turnaround Times
This Transport team got patients discharged or to their next destination quicker when they began keeping gurneys where they were needed, cleaned and ready for the next patient.
- Reducing transport times improves inpatient care, service and efficiency.
- Placing equipment where needed
![Person washing hands.](https://www.lmpartnership.org/sites/default/files/rs4659_rag_10_08_09-073-scr_hand_washing_0.jpg)
Always Wash Your Hands
The pediatrics team increased hand-washing rates after it put up posters of cute kids as hand-washing reminders and made other common-sense improvements.
- Hand-washing is a simple way to combat inpatient infection.
- Posting reminders to regularly wash hands
![Irvine Medical Center RN Jennifer Nanasca](https://www.lmpartnership.org/sites/default/files/rs5523_rag-10_05_18-125-scr_telemetry_1.jpg)
How to Improve Telemetry Monitoring
By tightening up processes and communication, this telemetry team improved the way it monitors patients.
- A patient deprived of oxygen for 4 to 6 minutes can suffer brain damage.
- Creating reminders for staff to check monitors
![Nutrition aide pushing a cart of meals](https://www.lmpartnership.org/sites/default/files/rs3163_rag_11_02_02-094-scr_1.jpg)
Speak Up on Patient Malnutrition
The nutrition team improved communication to better identify and treat malnourished patients.
- Patients with malnutrition may not be apparent during short hospital stay.
- Using key phrases to identify malnourished patients
![Patient Joe Rasmussen and Med-Surg Clinical Director Renee Portillo.](https://www.lmpartnership.org/sites/default/files/rs35401_lm_15_08_18-0103-scr_calls_1.jpg)
The Key to Great Service: Call and Response
Service scores shot up when this oncology team paired a nurse with a buddy to help with patient response.
- Responding to a patient’s needs is central to their care.
- Pairing with a buddy can shorten patient response times
![Nurse, new mom and baby.](https://www.lmpartnership.org/sites/default/files/rs17171_rag_07_09_27-179-scr_new_mom_0.jpg)
Be Quiet. Respect Nap Time
When this mother/baby unit instituted a regular nap time, moms got more rest and the success for breastfeeding increased.
- Nap times help reduce the number of requests for respite care.
- Created an afternoon nap time, and communicated to staff and family about this quiet period
![Family centered care team in Panorama City.](https://www.lmpartnership.org/sites/default/files/rs839_rag_11_08_24-259-scr_nicu_0.jpg)
Easing the Pain
The maternity team's laser-focus on pain management helps it keep service scores high. standardized pain medication schedules, communicated when next meds were scheduled, and reinforced the "no-pass" policy.
- Helping new moms manage pain is a key part of providing excellent service.
- Standardizing pain medication schedules
![Food service delivering tray.](https://www.lmpartnership.org/sites/default/files/rs4790_rag_10_08_10-219-1-scr_food_0.jpg)
Make Low-Sodium Meals Tastier
Food services included Mrs. Dash seasoning packets with meals, wrote scripts to explain the idea, and informed patients about diet options.
- Providing patients with healthy and tasty food helps them heal
- A little packet of Mrs. Dash can go a long way to making low-sodium palatable
![a hand writing on a whiteboard](https://www.lmpartnership.org/sites/default/files/rs5443_rag-10_05_20-099-scr_crop_1.jpg)
Whiteboard Helps Rehab Communications
Information-sharing improved among different groups of the care giving staff.
- Nurses, physical therapists, patients and family members all have the same information about the case.
- Using a whiteboard in patient rooms to record physical therapy sessions
![Doctors and nurses huddle around a computer](https://www.lmpartnership.org/sites/default/files/vid-135_why_speaking_up_matters2.jpg)
Why Speaking Up Matters
Patients suffer fewer hospital-acquired infections and staff has high morale and low turnover.
- Speaking up leads to fewer patient infections and more satisfied staff.
- Physicians, nurses, dieticians, pharmacists, social workers and other caregivers take part in multidisciplinary daily patient rounding together